privacy policy

Your Highness aims to provide exceptional services that exceed our clients' expectations, and we are committed to ensuring your experience with us is comfortable and secure in every detail. We value your trust and strive to protect your privacy with the highest security standards. We believe that transparency and innovation are the foundation of the relationship we build with our clients. Therefore, this policy explains how we collect, use, and protect the information you provide to us while using our services, with our full commitment to complying with all international data protection laws and standards. We kindly ask you to take a few minutes to review the following privacy policy:

1. The information we collect

We collect the information you provide to us directly when making a booking or contacting us via the website or WhatsApp, including:

• full name
• phone number
• e-mail
• Flight details (such as airport, destination, and time)
• Payment information (We do not store credit card data, as processing is done through secure and approved payment gateways)

Note: The number of bags should be appropriate to the size of the car and the number of passengers on the trip to ensure your comfort and safety.

2. How to use the information

The data we collect is used for the following purposes:

• Organizing and coordinating your trips with precision and professionalism.
• Improving and developing the quality of services to meet your expectations.
• Contacting you regarding flight confirmations or special offers.
• Protecting the rights of His Highness Company and preventing any illegal use of our services.

3. Information Protection

Her Highness treats her clients' data with the utmost confidentiality and applies advanced protection measures that include:

• Use encryption protocols to ensure the security of data transmission.
• Information is stored on secure servers protected by advanced security systems.
• Restricting access to information so that it is limited only to authorized and competent employees.

4. Sharing information

We are committed to not selling or renting any of your personal data to any party whatsoever, and information will only be shared in the following cases:

• With our trusted partners and service providers who contribute to the implementation of our services, provided they fully comply with our privacy policies.
• In the event that official or judicial authorities request information in accordance with the regulations in force in the Kingdom of Saudi Arabia.

5. Cookies

His Highness's website uses cookies to improve user experience, and they help us to:

• Remember your preferences and settings for a smoother experience.
• Analyze how you use the site to continuously improve our services.
• You can adjust your browser settings to control cookies, noting that disabling them may affect some site features.

6. Customer Rights

You have the full right to:

• Accessing your personal data and knowing how it is used.
• Edit or correct the information as needed.
• Request to delete your data at any time.
• You can exercise these rights by contacting us through the website or via the company's official WhatsApp.

7. Privacy Policy Updates

Your Excellency may update this Privacy Policy from time to time in accordance with legal or operational changes. Any material changes will be notified to you via email or through a notice on our official website.

In conclusion

Your use of His Excellency’s services means your full agreement to the terms of this policy, and your trust in us always motivates us to provide the best while ensuring the highest levels of privacy and security.